Privacy Policy

Last updated: January 2026

Welcome to Levl ("Levl," "we," "our," or "us"), operated through https://www.getlevl.ai/ (the "Website") and related mobile applications (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide

  • Name, email address, and account details
  • Payment-related information (processed by third-party payment processors)
  • Content, data, or materials you upload or create using Levl

b. Automatically Collected Information

  • Device information, IP address, browser type
  • Usage data and interaction logs
  • Cookies and similar tracking technologies

c. Third-Party Information

  • Information from Apple, Google, or other app marketplaces
  • Analytics and advertising partners

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve Levl
  • Process transactions and payments
  • Communicate with you about your account or updates
  • Monitor usage, prevent fraud, and ensure security
  • Comply with legal obligations

3. Sharing of Information

We may share information with:

  • Service providers (hosting, analytics, payments)
  • Apple and Google in connection with App Store or Google Play distribution
  • Legal authorities if required by law
  • Business partners in connection with a merger, sale, or acquisition

We do not sell your personal information.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.

5. Data Retention

We retain information as long as necessary to provide the services and comply with legal obligations.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data.

7. Children's Privacy

Levl is not intended for children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Levl constitutes acceptance of the updated policy.

9. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. Residents of certain U.S. states (including California, Colorado, Connecticut, Utah, and Virginia) may have the right to:

  • Access the personal data we have about you
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Request a portable copy of your data
  • Opt out of targeted advertising, data sharing, or profiling
  • Appeal decisions related to privacy requests

To exercise any of these rights, please contact us at support@getlevl.ai. We may verify your identity before processing your request.

10. Cookies and Tracking Technologies

We and our third-party partners use cookies, pixels, and similar technologies to operate, analyze, and improve the Services. You can control cookies through your browser settings, though disabling cookies may affect functionality.

11. Data Retention

We retain personal information only as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type and legal requirements.

12. International Data Transfers

Your information may be transferred to and processed in the United States or other jurisdictions where our service providers are located. These locations may have data protection laws different from those in your region.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: dallin@getlevl.ai